Payment Methods
Checkout should feel easy and safe—ours is built to be both.
Accepted payment methods
| Payment method | Notes |
|---|---|
| PayPal | Sign in to pay with your PayPal account at checkout. |
| credit/debit cards | Enter your card details securely during checkout. |
| Stripe | Complete your payment through Stripe at checkout. |
| Airwallex | Pay using Airwallex during checkout. |
Currency and taxes
All prices are in USD. Taxes are shown at checkout where applicable.
How we keep checkout secure
- Every payment is encrypted in transit, protecting your details from the moment you submit them.
- We do not store full card numbers or security codes on neilnewell.com.
- Our trusted payment partners process your transaction and help monitor for fraud.
If a payment fails
- Confirm your name, card number, expiration date, and CVC are entered correctly.
- Make sure the billing address and ZIP/postal code match your card issuer’s records.
- Try another accepted method listed above or place the order again after a few minutes.
- Still stuck? Email [email protected] and include any on-screen error message.
Billing address match
For card payments, the billing address must match the card issuer’s records. Orders may be declined if they don’t match.
Troubleshooting tips
- Check available funds or your PayPal/Airwallex account status.
- Use a different browser or device, or clear your cache and try again.
- If you tried multiple times, wait a few minutes before the next attempt to avoid temporary security blocks.